Advocacy, Real life, Toward better care, You said it!

shift the culture, stop the bullies

Kirby shared this:

I agree with you. The biggest abuser in my dad’s care home was a leader, the union shop steward. A little woman who wielded a lot of power; she intimidated staff and residents as a psychological bully. I made arrangements with the Director of Care to keep her out of my dad’s room for 10 years, they complied. Dad was one of the lucky ones. Apparently, she was an excellent shop steward, and no one felt they could fill her shoes. But they all knew how she bullied residents. They feared her. Perhaps an unusual case but…there are many layers. A shift in culture would go a long way in removing the label of protectionism. Perhaps this is already happening. Yes, values at the top are key within the home and beyond...”

You are so right, Barbara, it’s often a case of power and control…
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Advocacy, Real life, Toward better care, You said it!

it’s time to humanize dementia care

“I see some wonderful examples of care homes led by love, compassion and human connection but unfortunately this is still not the norm. Any culture that allows people to be dehumanized must be challenged. Dehumanizing cultures begin with the separation of staff and residents such as separate toilets for staff, uniforms that separate, conversations that are not inclusive to all present, disregarding distressed cries. All of this is commonplace and normalized in many facilities.

I also know from my work that when you give care workers permission to challenge, debate and stand up to dehumanization, amazing things happen. In my experience, care staff in most care environments do the job because they care. But they often lack the self esteem, knowledge and support to stand up against poor care culture.

So I keep empowering, educating and showing how great it feels for everyone when people living with dementia are fulfilled, understood and thriving. Everybody wins!”

I couldn’t agree more.
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Advocacy, Real life, Toward better care, You said it!

it’s sad

“It is very sad that despite story after story of the victims of this approach and plentiful research evidence of the harms resulting from the use of several medication classes in persons with dementia that these practices still exist and, most disappointingly, are accepted by many.

You’re right Natalia, it is sad.
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You said it!” is a place to discover informed comments, inspiring thoughts, short stories, good ideas, provocative opinions, quotable quotes and noteworthy snippets from across my worldwide network. 

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Advocacy, Real life, Toward better care, You said it!

don’t hide behind safety

Scottish social care trainer Derek O’Hagan saw the value in the videos documenting Mom’s experience with “hidden” physical restraints and is now using them to give care home staff a different perspective on fall risks and using restraints. He says the outcome has been “very positive.”

“I believe we hide behind the word safety, I don’t always blame staff but more so the situation, support for older people is extremely underfunded and my opinion undervalued. The video of your mum is not even subtle, it is full on restraint that will be dressed up as ‘safety’ or ‘falls risk’. What we don’t do is talk about how we could make it safe; we just say it is not safe and accept it. Care for the elderly needs to change, here in Scotland I have written to our government asking how this can be done, and when I deliver training in care homes this is an area I focus on. I personally think large care homes should be closed and smaller more person-centred homes opened, even though it may be slightly less cost-effective.”

Spot on Derek!
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Tips, tools & skills, Toward better care, Videos

example of how arguing escalates conflict with people who live with dementia and how to fix it

crusaders-fighting-cropped-painterly

Imagine this:

It’s a bitterly cold winter night. You have recently been drafted into the role of caring for your mother who has dementia. You are in her house in the country, miles from the nearest town. She is convinced she’s in a bad hotel and she wants to go home. You argue for several hours. In the end, she begins to get physically aggressive. She tries to break a window when you block her from getting out the door. What do you do?

This is what happened with Mom and I on Christmas Eve 2011:

How did I eventually get to the calm in the last bit of the audio? By using the concepts I later used to develop the BANGS model outlined here:

https://myalzheimersstory.com/2016/12/08/5-surefire-ways-to-stop-anger-and-aggression-in-people-who-live-with-alzheimers-disease-in-the-mid-and-later-stages/

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Challenges & Solutions, Resources, Tips, tools & skills

is your dementia glass half empty or half full?

Glass half full

“This time next year she won’t remember me,” I thought in the autumn of 2011 when I abandoned my life as an expatriate businesswoman in Dubai to come back to rural Canada to care for my Mom who lived with dementia of the Alzheimer’s type.

After a year she would be placed in a facility where they would take better of her than I could (at least that’s what I imagined), and I’d leave to restart my life somewhere else. That plan was based on what I knew about dementia and dementia care at the time, which was next to nil.

Like most people, I saw Alzheimer disease and other dementias as a terrible tragedy in which those who live with dementia are on a journey that is nothing more than a long slow, tortuous train through hell – a journey in which they are robbed of their very selves as they disappear into a black hole of oblivion. I was mistaken in those beliefs. Today, based on my experience with people who live with dementia, I see the disease and those who have it in a completely different light.

But I was right about one thing. On November 16, 2012, a little over a year after I came back to Canada from Dubai, Mom was placed in a long-term care facility. Once I saw the reality of institutional care, I again abandoned my own life plan to stay close by her side and be her advocate.

To say that my advocacy was not well received would be an understatement of gargantuan proportions. It took another year before I understood some of the fundamental reasons why the powers that be and I were at such serious odds. The roots of the conflict around my mother’s care lay in perspective, power and control. On the issue of perspective, this chart, from Dr. G. Allen Power’s book “Dementia Beyond Drugs: Changing the Culture of Care,” captures the essence of where experience took me:

Biomedical vs Experiential models of dementia

When I first read down the right-hand column I found myself nodding in agreement on every point.

My dementia glass is half full. I am 100% sure, based on my own experience, that people with dementia still have great potential for life and growth, they can still learn, and their responsive behaviours are attempts to cope, problem solve and communicate their needs. This is no theory. I know it to be true because I’ve experienced it first hand.

As a result, I am completely convinced that individualized, person-centered living that engages people who live with dementia is critical to their well being. Positive approach to dementia care advocates worldwide share my view; research supports our position.

On the other hand, I suspect that many institutions and people in the medical profession still subscribe to biomedical model that leads to the high use of medications (particularly antipsychotics such Risperdal and Seroquel), and produces needless suffering and decreased well being.

The biomedical model is outdated and out of step with the reality and the needs of people living with dementia as well as their care partners.

It’s time for a change. People living with dementia deserve better. So do the people who walk with them.

Download a pdf of the models chart here.

https://myalzheimersstory.com/2017/05/28/10-pieces-of-wisdom-from-dr-allen-power-dementia-beyond-disease/

https://myalzheimersstory.com/2018/05/19/we-need-a-paradigm-shift/

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Challenges & Solutions, Resources, Tips, tools & skills

it’s working! and yes, we can change the world one mind at a time…

Susan's new specs 160428 at 8.26 PM #2

“My Dad has early onset Alzheimer’s disease, he’s not even 60 years old,” the young woman said.

My heart went out to her. Maybe her father’s illness is what inspired her to take a course in special care counselling. I didn’t ask. Instead, I stood at the front of the class of about 25 students and listened.

“Dad calls me a lot,” she said. “The other day on the phone he talked to me for about a half an hour, then he went blank. He stopped, and then started telling me everything he’d just told me all over again. Before, I would have gotten angry and impatient. I would’ve said: ‘Dad, you already told me that!’ That would have made him angry and frustrated, and then I would have gotten angrier and more frustrated and the whole thing would have escalated.”

She looked up at me and continued. “But this time, after having listened to your story, I did something different. Now I understand more about what he’s going through, and I was more patient. Everything went smoother. Thank you.”

“Yay!” I exclaimed, unable to contain my exuberance. After just four hours of class time during which I shared aspects of what I’ve learned from being a care partner, I was able to make a difference in this young woman’s life, and in the life of her father. Because I shared my story, their journey with Alzheimer’s disease will be a little bit easier. What a gift for all of us.

That’s my goal at the moment, my purpose – to take the tragedy of the past decade, particularly that of the last four years, and turn it into something good, something that will help others. My efforts are bearing fruit; here’s part of what I have accomplished from February 2014 to July 2016, (besides fulfilling my personal role as a care partner every day):

Hooray! Together we can make a difference. A BIG difference. Please join me in this fight for better care.

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