It’s a bitterly cold winter night. You have recently been drafted into the role of caring for your mother who has dementia. You are in her house in the country, miles from the nearest town. She is convinced she’s in a bad hotel and she wants to go home. You argue for several hours. In the end, she begins to get physically aggressive. She tries to break a window when you block her from getting out the door. What do you do?
This is what happened with Mom and I on Christmas Eve 2011:
How did I eventually get to the calm in the last bit of the audio? By using the concepts I later used to develop the BANGS model outlined here: